Privacy Policy

1. Introduction Welcome to Webparatus! Your privacy is very important to us. This Privacy Policy describes how we collect, use, store and protect the personal information of our customers and website visitors. By using our services, you agree to the terms of this policy.

2. Information We Collect We may collect the following types of information:

• Personal information: Name, address, telephone, email and payment details.
• Navigation data: IP addresses, cookies, device type, browser and website behavior.
• Data provided by users: Messages sent through our contact form, emails or other communication channels.
• Data on contracted services: Information about purchased services, such as WordPress website maintenance, Google Workspace integrations, and SaaS solutions.

3. How We Use Your Information We use the information we collect to:

• Provide our website maintenance services, SaaS solutions, and Google Workspace packages.
• Process payments and manage financial transactions.
• Improve user experience on the website and our services.
• Send important communications about service updates, promotional campaigns or technical information.
• Ensure data security and prevent fraud.

4. Information Sharing We do not share your personal information with third parties except:

• When necessary for the provision of services (such as cloud providers AWS, Azure, GCP, Oracle and others).
• To comply with legal or regulatory obligations.
• With trusted suppliers who act on behalf of Webparatus and follow our security standards.

5. Data Storage and Security We take strict measures to protect your information:

• We store data on secure servers of trusted providers such as AWS, Azure and Google Cloud Platform.
• We use SSL/TLS encryption to protect data during transmission.
• We perform regular backups and security updates.
• We restrict access to personal data to authorized employees only.

6. Your Rights You have the right to:

• Access, correct or delete your personal data.
• Request information about how your information is being used.
• Withdraw consent for the use of your data at any time.

To exercise your rights, please contact us by email: [email protected]. 7. Use of Cookies Our website uses cookies to improve user experience. Cookies are small files stored on your device that help analyze website traffic and personalize content. You can manage your cookie preferences in your browser settings. 8. Third Parties and External Links Our website may contain links to other websites. We are not responsible for the privacy practices of third parties. We recommend that you read the privacy policies of these websites. 9. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our services or applicable laws. We will post any changes on this page and notify you when necessary. 10. Contact If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Name: Klede Marcos Teixeira
• E-mail: [email protected]
• Phone: +55 38 99172-8889
• Address: Rua José Gomes Lira, nº 699, Bairro Lira, CEP 39516-000, Mamonas, Minas Gerais, Brazil.

11. Applicable Legislation This Privacy Policy is governed by Brazilian laws, including the General Data Protection Law (LGPD).